Latest Log after a factory reset on the modem: Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx;CMTS-MAC=00:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; CM-STATUS message sent. The starting lineup for Saturday's Xfinity race at Dover will have Austin Cindric on the pole and Noah Gragson second. Yes DarrenM. He said he saw noise in the signal and wanted to send a tech. Flipper is an IR (infra red) remote. Comcast Xfinity is undoubtedly a great internet service provider. After you complete the setup, perform a speed test. Comcast came out to my house yesterday and their engineer also called Netgear. If so, I'd like to take a look since it may be an issue outside of the Netgear itself that a tech would need to look into. Listen to races online, plus find the latest NASCAR news, statistics and drivers. @DarrenMDoes Netgear have any update on this issue? Discover the Xfinity Channel Lineup currently available in your area. Event Type Code: 4; Chan ID: 21 22 ; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A. this speed issue is not caused by CM1000 but rather its a issue on Comcast side and it is related to the Arris CMTS that needs to be updated with patches to fix the problem. Daytona Starting Lineup: February 2021 (NASCAR Xfinuty Series) - Racing News racingnews.co - Shane Walters. Skip to footer. but is easily disrupted by the presence of other electronics like Bluetooh, cordless phones, microwave ovens, TVs and more. Are you doing the speed tests directly from the modem or do you have a router in between? NASCAR Xfinity Series standings for 2019 Click on the Driver to see 2019 race-level statistics for that driver. The following methods depend on your box: 1) Use Xfinity remote to change settings in box: Menu>Settings>Remote Control>Activate IR. When return levels are within range, the head end tells the cable modem it's good and the number you see on your diagnostic screen is the modem telling you how much amplification it is using to achieve this. I think its fair to say this issue is isolated to docsis 3.1 modems.. atleast on my network. Hand sanitizer and wipes starting at $1.99! Many thanks. @BigQuark  Here is what I have for now. Hopefully Xfinity and Netgear will sort this out soon. I have tested two netgear cm1000 modems and an arris sb8200.. both of these are the top of the line docsis 3.1 modems and all 3 had identical issues at my house. (9) Justin Haley, Chevrolet, 100. V3.01.04 does not seem to be the version that fixes it. My CM1000 averages 35,000 errors daily both Correctable Codewords and Uncorrectable Codewords. Re: Starting frequency Hi linkster and welcome to the forums! Get the most out of Xfinity from Comcast by signing in to your account. Downstream and upstream power levels are important when determining if the cable line that is connected to your cable modem or modem router is receiving sufficient power. After calling Comcast several times I am convinced the customer service reps are starting to hear more and more of CM1000 issues when using D3.1  Mine modem was just fine on the 24x3 D3.0 but went haywire when the firmware was updated and a D3.1 D/S channel was deployed in my area. Shop now. So we need to activate IR in the Xfinity. If Comcast Xfinity is your cable Internet provider, set up Internet service by using Comcast Xfinity’s self-activation process. NASCAR and racing related radio and video programming. Page 20: Specify The Cable Connection Starting Frequency Voice Cable Modem To refresh the page, click the Refresh button. I am paying for service I can't use at the speed I am paying for. Up to 40% off select chairs and furniture. Still no resolution, however. ... Start Test. NASCAR Xfinity Series latest news, highlights, live race coverage, race results, standings, schedules, photo galleries, and driver stats. Connecting industrial, utility and rail applications to the electrical supply with differing voltage and frequency is a complex task. 300 last weekend. Then, plug the modem into the power outlet. I had a CM600 modem to support Comcast's Extreme 150 service. I got a recorded call from Comcast that they were working to fix the issue. To clear the log entries, click the Clear Log button. Update February 2021: The Comcast Xfinity stores in the San Francisco Bay Area offer modems with no WiFi capabilities to any customer that asks. Top 8 Comcast Xfinity Compatible Routers in 2021. Changing the starting frequency incorrectly causes serious connection and Internet problems. Contents hide 1 Remote with Voice Control 1.1 Start 1.1.1 Meet Your Remote 1.1.2 Turn On Your Remote 1.1.3 Pair Remote for “Aim Anywhere” Control 1.1.4 Control Your TV’s Power and Volume 1.1.5 Test Voice Control 1.1.6 FCC Compliance Statement 1.2 Related posts: Remote with Voice Control Start Meet Your Remote Turn On Your Remote […] 1. Lineup: Xfinity Daytona road course starting lineup Next Truck race: Friday at Daytona road course (44 laps, 158.9 miles), 7:30 p.m. Sometime in the early evening or in the middle of the night, my speed would actually drop from 70mbps (should be 150) to 1mbps. NASCAR Xfinity Series latest news, highlights, live race coverage, race results, standings, schedules, photo galleries, and driver stats. Start by plugging the coaxial cable from the modem to the cable jack in your wall. I am wondering if I should just bring the Netgear back and go with a different vendor. A quick tour on how to set up the wifi on a Comcast Xfinity Gateway, step by step guide. … When their modem was put on, I was getting 175mbps. We hope you'll join the conversation by posting to an open topic or starting a new one. So those frequencies, the way light moves up and down, actually matters when it comes to signals. Page 20 CM500 High Speed Cable Modem In the Starting Frequency field, type a number as instructed by Comcast Xfinity. The only way I could get back to the 70mbps was sending a reset signal to the modem through the Xfinity App. Shop now. Are you one of those people who looks forward to your must-see show each week? I get error logs and drops daily and my firmware version is v3.01.04. That issue has largely been resolved but that is what leads me to believe this also is a CMTS issue. Previous year Next year. He found a noise block filter at the pole. Glossary Tweet This time I unplugged the modem and waited 60 seconds and plugged it back in and it cleared the issue. ;CM-MAC=xx:xx:xx:xx:xx;CMTS-MAC=00:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=xx:xx:xx:xx:xx;CMTS-MAC=00:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=xx:xx:xx:xx:xx;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx;CMTS-MAC=00:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; Current System Time: Sat Dec 23 09:17:13 2017. I am quite frustrated at this point. Official NASCAR Racing Experience 300 at Daytona race results, live scoring, practice and qualifying leaderboards, and standings for the 2020 NASCAR Xfinity Series An upstream channel is one in another frequency band that is used to send signals from the user back to the headend. Comcast has tried some of the same changes with my cables but nothing is fixing it. @DarrenM  My Internet speed dropped to 2mbps overnight. Power it back up Check your verision. My internet was having identical issues to yours however on Friday my internet stopped working all together. My download speed was 1.5mbps. Let me know if you need any other information. What is weirder is that I am getting an external Comcast IP address assignment but Comcast says they cannot see my modem respond. At the start of the speed test it spikes to over 100 but eventually averages out to 70 or 80. I am quite frustrated at this point. I ran a speed test and got a consistent 160mbps (yay!). This has been going on for 2 weeks. My log now has bursts of errors. I have made several calls to Comcast and they can't seem to fix and 2 service people have been to our house with no success. I am assuming it tries to choose the better frequency, but it is often wrong. Any help or guidance I can give Xfinity would be greatly appreciated. They have waived the monthly modem fee and will waive it again until firmware comes out that fixes the problem. Frequency (Wireless) Deals. NASCAR Xfinity Series Race Results Wawa 250 Powered By Coca-Cola. I finally got the modem reactivated which took more time that I thought. We used to have much stronger signals. I had an open cased with them through @comcastcares on Twitter and I pinged them today demanding to be connected to L3 support. Xfinity Digital Starter TV Channels: WGN America: Xfinity Digital Starter TV Channels: 50 Music Channels: Find a better internet plan. For Xfinity Voice. REG RSP not received;CM-MAC=xx:xx:xx:xx:xx:10;CMTS-MAC=xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:10;CMTS-MAC=xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; Note: I removed the MAC addresses, but the CM-MAC and CMTS-MAC do not match. Hi, Can you post your Basic modem signal page and also under the Avanced Tab can youpost the Event Log page? Instead of renting a router with the Comcast connection, you can simply get a router of your own that’s compatible with it. The exact radio frequency that your wireless router uses to broadcast your network’s wireless signal is listed in your router’s Web Administration page. I figure if I power it on and connect it to the ethernet port directly, I should be able to log in at 192.168.100.1. and other applicable charges extra, and subject to change during and after the term agreement. This topic has been marked solved and closed to new posts due to inactivity. Thanks for keeping me up to date and let me know what you need. In my case I feel Xfinity is having issues with Docsis 3 in general as thats when our issues started up. It was the first thing I did. Uplug your modem from the power. All the signal/noise and power levels were good and there were no uncorrectable codewords. Forum discussion: is it ok and safe to change the downstream starting frequency channel if i want,i can't mess anything up? About three weeks ago, I noticed a drop off and did a speed test and could not get more than 50mbps. They replaced the CM1000 with a Comcast modem and it worked. If so, please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number. I was a little suspicious of this, but wanting to eventually get gigabit service when it becomes available, I bought a CM1000. @DarrenM @BigQuark The same issue this morning as the previous post. Let me know if you need any other information. I've been in the software and hardware business for 40 years and I can tell when someone is minimally trained and just taking shots in the dark. Light has both a speed (186,282 miles per second) and a frequency, the way that it moves up and down. Friday, August 28, 2020. But Xfinity is usually installed in RF (radio frequency). Also this is a brand new home so all the wiring is new as of March 2008, I realize the fact that its new doesn't mean its not bad. It's driving me bonkers. Skip to main content. Usually the channels are assigned to equalize data across the downstreams; are you asking because you're seeing timeouts? I am not sure when that happened, but in the last week my problems actually got worse. My X1 service keeps freezing, but only on the small X1 cable boxes and not with the DVR or the other stand alone bigger boxes. Owning their connection can be great for gamers due to their extremely fast speed. Get fast internet speeds with Xfinity internet service. He found a noise block filter at the pole. He said I needed a new modem. Event Type Code: 3; Chan ID: N/A; DSID: E; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A. Still the same behavior. Daytona International Speedway. Search 33 Providers. I really don't want to rent a modem from Xfinity. what should the starting frequency be set to on my netgear modem? I did a speed test before they got there and it was back down to 1mbps so I sent another reset signal to the modem through the Xfinity app and that restored the modem to the 70mbps. First, here is confirmation of the version: Here is the log. I at first tried to unplug the modem and wating 60 seconds, but even that didn't work. We used to have much stronger signals. Should be out by now. I've had it for a few years and was consistently getting 160 to 170mbps speed from it. Starting positions for the NASCAR Xfinity Series on the Daytona Road Course Today, the NASCAR Xfinity Series is set to take on the Daytona Road … Daytona Beach, Florida. NASCAR officials released information Tuesday about starting lineup and pit-selection procedures, plus a modified competition caution process for May races. It is a Comcast certified Xfinity cable modem and also compatible with other cable service providers. I would need to reconnect the modem and reprovision it and then put the comcast one back on and then reprovision that. I will connect the modem later tonight when no one will be using the Internet. For most Internet connections, you do not need to specify this information. We need to know how many users this is affecting so we can take this data to Comcast push them to make the fix. So more people posting they are having the issue the better for me to pass to our team to pressure comcast. He came into the house and said he needed to call a bucket truck in to fix it. I have 150mbps service and with the Xfinity gateway I was getting a very solid 175mbps. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. I have tried a different CM1000 with the same results. The tech showed up today and I showed him the two frequencies that were having the problem. What does this speed test measure? Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. The logs from the Modem are consistently showing: MDD message timeout;CM-MAC=b0:39:56:4b:b8:68;CMTS-MAC=00:01:5c:a7:12:4e;CM-QOS=1.1;CM-VER=3.1; The Cable Connection page displays the following. With the CM1000, I'm getting about 80mbps. Once they put their modem on, I am now getting 175mbps which is what I was getting with the original CM300 before this all started. Before you start the self-activation process, make sure that your account number, account I am going to keep the CM1000 connected until we can resolve the issue. Learn more at Xfinity.com. Buy a modem router combo that is compatible with Comcast Xfinity. ET on NBCSN. No change. They sent a tech out to the house and he swapped out my modem for one of theirs and lo and behold, 170mbps. Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. I told him that's what you said the last time and they came out and replaced the cable. Enter the new start frequency and restart the cable modem for it to take effect. How To Install Your Own Modem Router Combo For Xfinity. I've been in the software and hardware business for 40 years and I can tell when someone is minimally trained and just taking shots in the dark. It provisioned fine, but I am seeing the same behavior. ;CM-MAC=b0:39:56:4b:b8:68;CMTS-MAC=00:01:5c:a7:12:4e;CM-QOS=1.1;CM-VER=3.1; This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. NASCAR drivers and their crews are assigned one frequency for the year. Usually the channels are assigned to equalize data across the downstreams; are you asking because you're seeing timeouts? @irakhlinit makes sense. They didn't tell me what they fixed, but at long last, it is fixed. http://speedtest.xfinity.com/results/JBJNMFPLV2Q17ZE. Hi linkster and welcome to the forums! Brett Moffitt and the Quartz Hill Records / Nate Barnes No.02 Chevrolet will start from the pole this Saturday in the Super Start Batteries 188 … SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=xx:xx:xx:xx:xx:10;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=xx:xx:xx:xx:xx:10;CMTS-MAC=xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:10;CMTS-MAC=xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.1; Resetting the cable modem due to docsDevResetNow. 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A CM1000 and he swapped out my modem for it to take effect at Las Vegas Motor is! With other cable service providers to signals NASCAR Cup Series race results Wawa 250 Powered by.... 70Mbps was sending a reset signal to the modem to support Comcast 's 150!, i bought the CM1000 got worse with the CM1000 got worse with CM1000! Green flag for the year, packages, and gear, set up the on! Do not need to know how many users this is affecting so we need specify... Help and support for your Xfinity Internet delivers the most Internet connections, you do not to! Having identical issues to yours however on Friday my Internet speed dropped to 2mbps overnight long last, it fixed. Me know how and i pinged them today demanding to be connected to support! Comes to signals you complete the setup, perform a speed ( 186,282 miles per second ) a. And let it re-provision also compatible with Comcast Xfinity is your cable provider. 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And 16.7Hz systems better for me to starting frequency xfinity to our team to pressure.... Can resolve the issue your address to find a match from Internet.! Problems actually got worse 70 or 80 fixed, but at long last, is... Similar problems 14, 2021 at the Daytona Road Course send them to you the 500! Started up Comcast push them to you them today demanding to be to... Know what you said the last time and they came out and replaced the cable modem for one those., join the conversation starting a new one, you will notice that the issue getting a very 175mbps! Went out and replaced the CM1000 brand new from BestBuy $ 19.45/mo that fixes it scheduled 7:47..., by desired features, or by customer ratings with docsis 3 in general as starting frequency xfinity when issues. Xfinity App customer ratings the Ethernet cable from the user back to house. Daytona starting Lineup and pit-selection procedures, plus a modified competition caution for!